1. Function Description After the user clicks the shutter, a video is captured at the same time when taking a photo. This function makes the photo not just a static image but can present a dynamic effect, bringing users a more vivid and interesting shooting experience. Note: (1) Supports front and rear camera full-focus shooting, automatic beauty, filters, cover frame replacement, and other functions (2) After setting a Live Photo as the desktop wallpaper, the wallpaper itself is not a dynamic photo. (3) If you edit the default cover of a Live Photo/reselect the cover (such as cropping, mosaic, etc.) and choose to overwrite the original image, the image file itself will become a static image and long press will not support playback. 2. How to shoot? When you take a Live Photo, your phone will also record a dynamic video of the moment you take the photo, making your photo more vivid. (1) Go to the camera and select the photo mode. (2) Click the Live Photo icon at the top of the screen to turn on the Live Photo function. (3) Click the shutter button to take the photo. 3. How do I change the cover of a Live Photo? (1) Select a Live Photo in the album, then tap Edit > Live Photo. (2) Move the slider to change the frame, release your finger, and tap Set as Cover. 4. How many seconds does a live photo last by default? Can the duration be set? The default duration for live photo shooting is 3 seconds, and the duration cannot be set separately. 5. Which apps support viewing live pictures? At now, Instagram supports viewing live pictures. realme is adapting more apps. 6. No shutter sound when taking photos after opening the Live photo Since LivePhoto records the images and sounds before and after the shutter, the shutter sound will be muted after turning on Live Photo. This is normal, so please feel free to use it.
The function of factory reset: The factory reset function is to restore your phone to the factory settings, whether the system settings or the storage space will be restored to the state you just got your phone. You can reset your phone to factory settings in the following two ways. Note: Restoring the factory settings will delete all your data, please back up the data to the cloud in time or use "Clone Phone" to save it. Method 1: Phone setting operation path: realme UI 3.0 and above versions: Settings > System / Additional Settings > Back up and reset > Reset Phone > Reset network settings / Reset all settings / Erase all data. realme UI 1.0 & 2.0: Settings > Additional Settings > Backup & Reset > Erase all data(factory reset) > Reset network settings / Reset system settings only/ Erase Downloaded apps and their data / Erase all data. realme UI R & Go & S & T Edition: Settings > System > Reset options > Reset WiFi, mobile & Bluetooth / Reset app preferences / Erase all data. Note: Reset network settings is for setting network settings only Reset system settings only is for the reset to default system settings only Erase Downloaded apps and their data is for erasing downloaded apps only and phone data, Music and other non-app can be retained Erase all data is for Erase all data, including photos and music Method 2 : After turning off the phone, press and hold the [Power button] and the [Volume Down button] at the same time. After the phone vibrates, release it, and the phone will automatically enter Recovery mode. 1. After entering Recovery mode, select the language first. 2. Choose "Wipe Data". 3. Choose "Format Data". 4. Enter the verification code 5. After entering the verification code, select "Format". Note: Online Update is Update the Online Software. Wipe Data will erase all data & default system settings. Reboot only restart the phone. Power off will power the device off. If neither of the methods works for resetting, please visit a realme service center near you for assistance.
If you want to share the themes, fonts, or wallpapers, you can refer to the following steps: Path: realme UI 1.0 and above versions: Open Theme store > Select the theme or other you want to share > Click the share icon on the right top > Share/Copy link Share: If you click share, the other user will receive a pic with the QR code. You can download the theme through the QR code. Copy link: If you click Copy link, you can send the link to the other user. You can download the theme through the link. realme UI R & Go & S & T & U Edition: Does not support Theme store.
System updates fix some known software issues or add some new features, which will further optimize system performance and enhance system stability. Setting method: realme UI 3.0 and above versions: Settings > About device. Click Up to date /realme UI on the top to check for updates. If there is the latest version, you can download and update it. realme UI 2.0 & 1.0: Settings > Software update. realme UI R & Go & S & T & U Edition: Settings > System > System update. Note: 1. This update will not delete or change your data, but it is still recommended that you back up your data and reserve enough storage space before updating. 2. The installation package is automatically deleted after the update is completed. Shutdown and forced restarting are prohibited during the upgrade process.
Utilizing the capabilities of AI large-scale models, enhance the resolution and increase the clarity of blurry images. Supported Models: realme 13 Pro 5G, realme 13 Pro+ 5G Path: Select a blurry picture > Edit > AI Ultra Clarity Recommended scenes: 1. 20-30x shooting scenes 2. Buildings with clear main structures, large signs, etc. 3. Single plants with prominent main bodies, flowers, etc. 4. The characters' main body and facial contours are clear and unobstructed. Not recommended: 1. Small text scenes 2. Small face scenes 3. 20-30x shooting is recommended, 60x and above is not recommended, because it is too blurry and basically has no effect. 4. High-density green plants 5. Animal hair scenes 6. Portrait scenes such as side faces and masks 7. Concerts and other large-scale events
To protect the battery life, the smart service function will intelligently control the charging speed according to your charging habits, and keep the battery level around 80% until the phone detects that you need a full charge, and then quickly fill up the remaining 20% of the battery. 1. Optimized night charging (for night) Charge to 80% while sleeping at night and stop charging, and expect to be charged to 100% when you wake up in the morning. Path: Settings > Search“Optimized night charging”in the search bar > Optimized night charging. Supported version: realme UI 4.0 and above version Note: The Optimized night charging will be upgraded to Wise charging with the version update. 2. Wise charging (for all day) Our wise charging feature will automatically adjust the charging speed and level to decelerate battery aging according to your usage habits. When you have scenarios where you charge for a long time, such as working or sleeping, we will pause the charging when the battery reaches 80%, and then quickly fill up to 100% before you expect to unplug the charger. (For example: If you are a taxi driver (or an office worker) who likes to keep the charger plugged in while working, we will limit the charging to 80% during your working hours, and then resume charging to 100% before you finish work.) Path: realme UI 5.0: Settings > Battery > Battery Health > Wise/Smart charging. Related Articles: Phone freezes when charging How to deal with phone charging slowly
Please note that Charging Animation is enabled by default. Further, it will work only when there is default theme applied and no notification appears on the lock screen.
Device Settings > Security > Credential Storage > Install Certificate from Storage. Further, go to Device Settings > Security > Credential Storage > Trusted Certificates > Select "User" Tab
Problem Phenomenon: How to Disable ads in the realme phone. (Approaches to disable ads) Solution: You may disable the ads with the below steps: realme UI 4.0 & 3.0 & 2.0 & 1.0: Settings > Additional/System Settings > Get Recommendations > Click to Disable. realme UI R & T & S & Go Edition: Settings > search Personalized news in the Search bar > click Personalized news > Disable. realme UI 5.0: Not supported Sometimes, the advertisements you see may be caused by some third-party apps or website caches stored in the browsers. And not by the device’s built-in advertisements if the advertisements show up through browsers. Please clear the entire browsing history (from the beginning) and block ads in Google Chrome by following these steps: Google Chrome: Step 1: Click on Chrome > Click on the Three Dots at the right top side > Settings > Privacy & Security > Clear Browsing Data. Step 2: Chrome > Settings > Site settings > Ads > Disable Ads. Internet Browser: Step 1: Click on Internet > Click on the three lines below > Settings > Clear data > Choose History > Clear. Step 2: Internet > Click on the three lines below > Settings > Ad Blocking > Turn on Ad Blocking. Software update: Please update your system version to try. realme UI 3.0 & above versions: Settings > About device. Click Up to date/realme UI on the top to check for updates. If there is the latest version, you can download and update it. realme UI 1.0 & 2.0: Settings > Software update. realme R & S & T & Go Edition: Settings > System > System update. Note: For any inside third-Party App Ads, please check the settings of the particular app or contact the App Developer for the ads to be removed. If you can not confirm that the ads issue is with the third party then we can suggest factory data reset the device once after taking proper backup.
Applicable products: Smartphones System version: No system version involved To protect our phones, people often apply tempered glass screen protectors. However, if the screen protector installation is not done professionally, it could compromise the integrity of the smartphone. Issues with using a UV Glue Tempered Film UV glue tempered film is one type of screen protector that utilizes a drop of UV glue on the smartphone's screen before curing the glue using ultraviolet light. This installation method provides better adhesion than conventional solid glue tempered films, resulting in a more secure fit that is less likely to detach during regular usage. However, using a UV glue tempered film on mobile phones is risky. Some risks it poses are the following: 1. Formation of bubbles on the screen: Before installing a UV glue tempered film, the UV glue must be evenly applied onto the screen's surface and subsequently covered with a tempered film. Improper execution of this method may result in uneven glue distribution and the formation of permanent bubbles on the screen's surface. 2. The buttons can malfunction: During the application process, the UV glue used in a UV glue tempered film has the potential to seep into the gaps located between the buttons of the smartphone and along the arc of the screen and middle frame. If not detected and addressed before curing the glue, this can cause the buttons to adhere to the shell of the phone, leading to their functional impairment. 3. The earpiece speaker might produce a muffled sound: UV glue can also easily infiltrate the earpiece speaker's small perforations. Upon the glue's curing, the speaker holes can become obstructed, causing a muffled or complete lack of sound output. 4. Touch screen and fingerprint failure: The thickness of the tempered film can exceed that of the device's built-in protective film by two-fold or more. This thickness disparity can cause deviations in capacitance sensing upon touch input, ultimately impairing touch screen responsiveness. Additionally, under-screen fingerprint recognition may be compromised due to the tempered film's effect on light transmission, leading to less sensitive recognition of fingerprints. Note: Purchasing the protective film from realme's official stores is recommended to avoid damaging your smartphone. If you want to replace your phone case or screen protector, visit the Official realme Phone Online Store or other retail or online stores near you. Phone Hole Seal Stickers User Guidance Risk Warning The warranty does not cover the phone failure caused by improper UV adhesive tempering film use. 1. To prevent the UV glue from spilling into the holes and affecting the use, it is recommended to use the supplied side hole sealing film to seal and protect the body holes before applying the film and remove it after the film is completed. 2. The body holes include: the receiver, power button, volume keys, speaker hole, SIM card tray, primary MIC hole, and secondary MIC hole; the specific location can be seen in the lamination position schematic below. 3. UV glue is corrosive to leather; if the phone battery cover is made of leather, please do not let UV glue directly touch the surface of the leather battery cover. User guidance 1. Uncover from the gray area ①. 2. Point the arrow ② to the screen. 3. Use graphics ③ and ④ to position and stick to the corresponding hole of the phone. 4. Stick the seal tightly around the open hole. Note: When laminating, please pay attention to the side of the screen that needs to be completely laminated. It can not be wrinkled or leave a gap to prevent UV adhesive from the gap into the hole to damage the phone. Diagram of lamination position After the film is pasted and the UV glue is completely cured, remove the sealing film and clean the remaining glue around it.
