COOKIE POLICY

For the purposes of this Cookies Policy, “realme” “we”, “us” and “our” means Realme Mobile Telecommunications (Shenzhen) Co., Ltd. (registered at Room 201, Building A, No.1 Qianhai First Road, Qianhai Shenzhen-Hongkong Cooperation Zone, Shenzhen, People's Republic of China (Settling into Shenzhen Qianhai Commerce Secretariat Co., Ltd.)) and its subsidiaries and affiliated entities. we are committed to protecting and respecting your privacy. For the purpose of any personal data we collect through cookies, realme is the data controller, you can find our details in the Privacy Policy applicable to this service and how we use such data.

Our representative in the EU for the purpose of EU data protection regulation is Baradine Invest, S.L.U. and can be contacted at c./ Poeta Joan Maragall 38, 10 B, 28020, Madrid (Spain).  

How We Use Cookies and Similar Technologies

1. What are cookies?

Cookies are text files containing small piece of data which are downloaded to your computer or mobile device when you visit a website or service. We use cookies to collect and store the information that automatically collect about your device and use of realme’s website and devices. realme’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. We do not access cookies which are not set by realme.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your log-in and preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have accessed or used the service before or whether you are a new visitor or user. They can also help to ensure that advertising you see online are more relevant to you and your interests. Cookies can help us safeguard the security of our data and services and detect the cheating, hacking and fraud against our products and services. For instance, cookies can store ticket information, which can be used by the server to verify if the log-in is made by yourself independently. The encrypted information in the ticket can also be used to prevent a variety of types of attacks, cross-site information theft, and access with disguised identity.

2. How long will cookies stay on your device?

（A）Session cookies – such cookies will only last until your browser is closed and will not be stored on your hard drive. Session cookies are generally used to track the pages on a site that you visit so that information can be customized in relation to a specific visit to a page of the website.

（B）Persistent cookies – such cookies will be stored on your hard drive until you actively choose to delete them or when each cookie reaches its expiry date. Such cookies can be used to store your preferences when you use this site. We will limit the lifetime of our cookies to the maximum period as required by applicable laws and so you may be asked about your cookie preference again when such period expired.

3. We will use the following types of cookies:

（A）Strictly necessary cookies – These are cookies that are required for the operation of our website and services. Such cookies may include, for example, cookies that enable you to log into secure areas of our website.

（B）Analytical or performance cookies – These are cookies that allow us to count the number of visitors to our website and to inform us about how visitors are using our website in order to provide improvements to the way that this site works. These cookies shall be placed only with your explicit consent.

（C）Functionality cookies – These cookies are used to recognise you when you visit or return to our website. This allows us to personalise the content of this site for you and to recognise your preferences when you visit this site (e.g. choice of language).

（D）Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertisement displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies will be placed only with your explicit consent.

4. Our cookie usage is limited to the following purposes:

（A）We and our partners use cookies or similar tracking technologies to better understand the functionality of our mobile software on your device, how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal data you may submit within our mobile applications.

（B）We and our partners use cookies or similar tracking technologies to analyze trends, administer the websites, track users’ movements around the Websites, and to collect aggregate demographic information about our user base.

（C）If the “Do Not Track” function is enabled on your browser, we will respect your choice.

（D）Like most websites, we automatically collect certain information to analyze general usage trends and manage our websites. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.

（E）We may partner with third parties to display advertisements on our website or to manage our advertisements on other sites. Our third-party partners may use cookies or similar tracking technologies to provide advertisement to you based on your browsing activities and interests. You may choose to opt-out of interest-based advertising by managing the cookies and the cookie preferences. Please note that you will continue to receive general advertisements that do not target any specific person.

5. Removing/disabling cookies

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. Cookies and cookie preferences shall be managed from the Options/Preferences panel of your browser. See below instructions on how to manage cookies on certain popular browsers:

These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings, the following links may be helpful for popular browsers, otherwise you should use the “Help” option in your browser for more details.

Cookie settings in Chrome for web

Cookie settings in Safari web or iOS

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie setting in Microsoft Internet Explorer

6. More information about cookies

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time and we will notify you about the updates by sending email, posting notice on website or sending push notifications.

8. Contact Us

If you have questions or concerns regarding our Cookie Policy or practices, you can log on our "DSR Platform website": https://www.realme.com/global/privacy-feedback and contact us.  

Our EU representative is Baradine Invest, S.L., with registered office at c./ Poeta Joan Maragall 38, 10 B, 28020, Madrid (Spain) and Tax Identification Number ESB88453998.