Serwis realme

Depending on the case, realme offers various solutions to repair your device. Sending the product to an authorized service center guarantees the intervention of experts trained and certified by realme and the use of certified original parts.

Autoryzowany punkt serwisowy realme

Zapraszamy do wizyty w punkcie zapewniamy pomoc techniczną

Autoryzowane centra serwisowe realme

Once your phone is shipped, send an email to the service center using the following form:

*you can get the IMEI using *#06#, the phone box or from your order.

Checking the repair status

To find out the status of the repair, you can contact the service directly using the details provided above.

Before you send your phone:

When sending your phone for repair, please bring the warranty booklet, a copy of a valid proof of purchase and the original invoice.

Before sending your device for repair, back up and then delete all data (such as phone numbers, text messages, photos, etc.) you have saved to avoid loss or disclosure during the next repair. To respect your privacy, Realme Service Center and its staff will not be responsible for backing up or restoring your data for you, nor will they be liable for any consequences resulting from data loss or disclosure.

realme accessories:

Accessories included with your phone, including the power adapter, USB cable and internal battery, are subject to the terms of the Limited Warranty and applicable regulations.

How much does my repair cost?

If the repair is covered by the warranty terms, there will be no cost.

If the fault is not covered, it will depend on the type of repair.