Extended Warranty
Unlimited number of Repair Requests up-to the Benefits Value or one instance of replacement of your Registered Device can be availed under the Plan.
Tips

If you want to purchase,please go to the nearest service center. Click here to check service centers.

Screen Damage Protection
Maximum Benefits Value is equivalent to one-time cost incurred for screen replacement during the Plan term.
Tips

If you want to purchase,please go to the nearest service center. Click here to check service centers.

realme Care
realme Care package includes a six-month screen damage warranty and a six-month extended warranty.
Tips

If you want to purchase,please go to the nearest service center. Click here to check service centers.

FAQs
How to find your IMEI number?

1.Go to [Settings] > [About Phone] > [Status] > [IMEI 1]
2.Check the bottom of the phone box
3.Dial *#06# or *#66# on the keypad
Sorry, no result can be found now.
Please make sure that your device was purchased from the realme official channel.
Check again
Note:
If you can't check the information with the correct device IMEI number:
  • Please make sure that your device was activated;
  • Please confirm whether the purchase channel is an official authorized channel;
  • If you still cannot get the check result, please contact realme customer service team.

Check Result

Product IMEI
864098063198658
Product Model
xx
Estimated Warranty Expiration Date
xx
Check again
Warranty Status
Extended Warranty
Unlimited number of Repair Requests up-to the Benefits Value or one instance of replacement of your Registered Device can be availed under the Plan.
Learn More

Please check the warranty service on the day after you purchase the phone. If your phone can be used normally but you still cannot find the warranty information, please contact the realme customer service center to solve the problem.

Warranty Period
Warranty Code
Unpurchased
Pending
Effective
Uneffective
Used
Expired
Screen Damage Protection
Maximum Benefits Value is equivalent to one-time cost incurred for screen replacement during the Plan term.
Learn More

Please check the warranty service on the day after you purchase the phone. If your phone can be used normally but you still cannot find the warranty information, please contact the realme customer service center to solve the problem.

Warranty Period
Warranty Code
Unpurchased
Pending
Effective
Uneffective
Used
Expired
realme Care
realme Care package includes a six-month screen damage warranty and a six-month extended warranty.
Learn More

Please check the warranty service on the day after you purchase the phone. If your phone can be used normally but you still cannot find the warranty information, please contact the realme customer service center to solve the problem.

Warranty Period
Warranty Code
Unpurchased
Pending
Effective
Uneffective
Used
Expired
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