Validity: 6 months / 1 year.
Compensation Limit :According to phone RRP Price (Based on receipt Pricing)
Number of Claims : Unlimited

Purchase Condition:
- The phone has not been out of warranty.
- The mobile phone must have not registered for extended warranty before
- The mobile phone must only be able to purchase the extended warranty within 180 days of the purchase period.

Important Notices:
-Other than device warranty period, the extended warranty provide additional 1-year warranty period.
- During Extended warranty period, device are not entitle for product exchange.
- During Extended warranty period, phone casing, charger adapter, USB cable, earphone, removable battery and other gift are not eligible for this warranty claim.
- During extended warranty period, if the device face accidental damage or use beyond the device capacity, the device will not entitle for the warranty.

The insurance coverage DOES NOT include the following:
1. Natural wear and tear, aging, or losses caused by gradual factors such as dust accumulation, condensation, extreme cold, extreme heat, etc., which affect appearance and decor
ative parts. This includes but is not limited to scratches, paint peeling, fading, dents, rust, and cracks.
2. Accessories or consumables that do not affect the basic functioning of the phone, including but not limited to wear, damage, or loss of items such as headphones, memory cards, charging devices, data cables, styluses, etc.
3. Performance malfunctions that fall within the local warranty scope of the region.
4. Loss of any information or data added on top of the original factory configuration.
5. Irreparable catastrophic damage (e.g., perforation, fragmentation, missing components, separation, etc.).
6. Cases where the product's serial number/IMEI does not match the service item, or cases of alteration or omission.
7. Unauthorized disassembly, modification, or repairs conducted by non-officially authorized service providers.
8. Damage caused by enlargement of phone malfunctions, loss of product, theft, intentional or gross negligence, or criminal acts.
9. Administrative or commercial actions, such as manufacturer recalls, product design flaws, or quality issues exposed by the media.
10. Damage or loss resulting from force majeure events such as war, hostile actions, military activities, armed conflicts, strikes, riots, uprisings, terrorist activities, and natural disasters, including but not limited to typhoons, floods, earthquakes, volcanic eruptions, tsunamis, nuclear reactions, nuclear radiation, etc.
11. Replaced faulty components during the repair process remain the property of realme.
12. Incidents occurring outside the insurance coverage period or beyond the stipulated application timeframe.

Validity: 1 year.
Compensation Limit : According to phone RRP Price (Based on receipt Pricing)
Number of Claims : 1 time

Purchase Condition:
- The phone has not been out of warranty.
- The mobile phone must have not registered for accidental damage warranty before
- The mobile phone must only be able to purchase the Accidental Damage Warranty within 7 days of the purchase period.

Important Notices:
- During ADW period, any incidents where the product experiences malfunctions outside the scope of warranty due to accidental drops, collisions, pressure, or liquid ingress during normal usage (excluding self-disassembly or intentional damage by the user) are eligible for 1 time claim warranty.
- In the event where multiple damages are sustained by the device, repairs can be made for all the damages under one (1) claim.

The insurance coverage DOES NOT include the following:
1. Natural wear and tear, aging, or losses caused by gradual factors such as dust accumulation, condensation, extreme cold, extreme heat, etc., which affect appearance and decorative parts. This includes but is not limited to scratches, paint peeling, fading, dents, rust, and cracks.
2. Accessories or consumables that do not affect the basic functioning of the phone, including but not limited to wear, damage, or loss of items such as headphones, memory cards, charging devices, data cables, styluses, etc.
3. Performance malfunctions that fall within the local warranty scope of the region.
4. Loss of any information or data added on top of the original factory configuration.
5. Irreparable catastrophic damage (e.g., perforation, fragmentation, missing components, separation, etc.).
6. Cases where the product's serial number/IMEI does not match the service item, or cases of alteration or omission.
7. Unauthorized disassembly, modification, or repairs conducted by non-officially authorized service providers.
8. Damage caused by enlargement of phone malfunctions, loss of product, theft, intentional or gross negligence, or criminal acts.
9. Administrative or commercial actions, such as manufacturer recalls, product design flaws, or quality issues exposed by the media.
10. Damage or loss resulting from force majeure events such as war, hostile actions, military activities, armed conflicts, strikes, riots, uprisings, terrorist activities, and natural disasters, including but not limited to typhoons, floods, earthquakes, volcanic eruptions, tsunamis, nuclear reactions, nuclear radiation, etc.
11. Replaced faulty components during the repair process remain the property of realme.
12. Incidents occurring outside the insurance coverage period or beyond the stipulated application timeframe.

Validity: 6 months / 1 year / 2 years.
Compensation Limit : According to Official spare part price (Screen)
Number of Claims : 1 time

Purchase Condition:
- The phone must have not registered a screen damage warranty before
- The mobile phone must only be able to purchase the screen damage warranty within 7 days of the purchase period.

Important Notices:
- During SDW period, any unintentional fall, knock, bent to the product cause the screen broken, crack are eligible for 1 time claim warranty.
- If other parts (other than screen) of the product are damaged, the user is required to pay for the additional cost of other parts for the repair.
- SDW only eligible for screen repair and replacement only, other parts are not cover in the warranty
- If the damage of other parts, cause the screen repair not able to perform or function. The user is required to pay for the other parts, in order to enjoy the entitlement.

The insurance coverage DOES NOT include the following:
1. Natural wear and tear, aging, or losses caused by gradual factors such as dust accumulation, condensation, extreme cold, extreme heat, etc., which affect appearance and decorative parts. This includes but is not limited to scratches, paint peeling, fading, dents, rust, and cracks.
2. Accessories or consumables that do not affect the basic functioning of the phone, including but not limited to wear, damage, or loss of items such as headphones, memory cards, charging devices, data cables, styluses, etc.
3. Performance malfunctions that fall within the local warranty scope of the region.
4. Loss of any information or data added on top of the original factory configuration.
5. Irreparable catastrophic damage (e.g., perforation, fragmentation, missing components, separation, etc.).
6. Cases where the product's serial number/IMEI does not match the service item, or cases of alteration or omission.
7. Unauthorized disassembly, modification, or repairs conducted by non-officially authorized service providers.
8. Damage caused by enlargement of phone malfunctions, loss of product, theft, intentional or gross negligence, or criminal acts.
9. Administrative or commercial actions, such as manufacturer recalls, product design flaws, or quality issues exposed by the media.
10. Damage or loss resulting from force majeure events such as war, hostile actions, military activities, armed conflicts, strikes, riots, uprisings, terrorist activities, and natural disasters, including but not limited to typhoons, floods, earthquakes, volcanic eruptions, tsunamis, nuclear reactions, nuclear radiation, etc.
11. Replaced faulty components during the repair process remain the property of realme.
12. Incidents occurring outside the insurance coverage period or beyond the stipulated application timeframe.

Validity: 6 month / 1 year.
Compensation Limit :
SDW : According to Official spare part price (Screen)
EW : According to phone RRP Price (Based on receipt Pricing)
Number of Claims :
SDW : 1 time
EW : Unlimited

The insurance coverage DOES NOT include the following:
1. Natural wear and tear, aging, or losses caused by gradual factors such as dust accumulation, condensation, extreme cold, extreme heat, etc., which affect appearance and decorative parts. This includes but is not limited to scratches, paint peeling, fading, dents, rust, and cracks.
2. Accessories or consumables that do not affect the basic functioning of the phone, including but not limited to wear, damage, or loss of items such as headphones, memory cards, charging devices, data cables, styluses, etc.
3. Performance malfunctions that fall within the local warranty scope of the region.
4. Loss of any information or data added on top of the original factory configuration.
5. Irreparable catastrophic damage (e.g., perforation, fragmentation, missing components, separation, etc.).
6. Cases where the product's serial number/IMEI does not match the service item, or cases of alteration or omission.
7. Unauthorized disassembly, modification, or repairs conducted by non-officially authorized service providers.
8. Damage caused by enlargement of phone malfunctions, loss of product, theft, intentional or gross negligence, or criminal acts.
9. Administrative or commercial actions, such as manufacturer recalls, product design flaws, or quality issues exposed by the media.
10. Damage or loss resulting from force majeure events such as war, hostile actions, military activities, armed conflicts, strikes, riots, uprisings, terrorist activities, and natural disasters, including but not limited to typhoons, floods, earthquakes, volcanic eruptions, tsunamis, nuclear reactions, nuclear radiation, etc.
11. Replaced faulty components during the repair process remain the property of realme.
12. Incidents occurring outside the insurance coverage period or beyond the stipulated application timeframe.

Validity: 1 year.
Compensation Limit : According to phone RRP Price (Based on receipt Pricing)
Number of Claims :
ADW : 1 time
EW : Unlimited

The insurance coverage DOES NOT include the following:
1. Natural wear and tear, aging, or losses caused by gradual factors such as dust accumulation, condensation, extreme cold, extreme heat, etc., which affect appearance and decorative parts. This includes but is not limited to scratches, paint peeling, fading, dents, rust, and cracks.
2. Accessories or consumables that do not affect the basic functioning of the phone, including but not limited to wear, damage, or loss of items such as headphones, memory cards, charging devices, data cables, styluses, etc.
3. Performance malfunctions that fall within the local warranty scope of the region.
4. Loss of any information or data added on top of the original factory configuration.
5. Irreparable catastrophic damage (e.g., perforation, fragmentation, missing components, separation, etc.).
6. Cases where the product's serial number/IMEI does not match the service item, or cases of alteration or omission.
7. Unauthorized disassembly, modification, or repairs conducted by non-officially authorized service providers.
8. Damage caused by enlargement of phone malfunctions, loss of product, theft, intentional or gross negligence, or criminal acts.
9. Administrative or commercial actions, such as manufacturer recalls, product design flaws, or quality issues exposed by the media.
10. Damage or loss resulting from force majeure events such as war, hostile actions, military activities, armed conflicts, strikes, riots, uprisings, terrorist activities, and natural disasters, including but not limited to typhoons, floods, earthquakes, volcanic eruptions, tsunamis, nuclear reactions, nuclear radiation, etc.
11. Replaced faulty components during the repair process remain the property of realme.
12. Incidents occurring outside the insurance coverage period or beyond the stipulated application timeframe.