Download App to Unlock More Benefits.
Download App

Product information

*Product type

    IMEI error
    Product type

      *Product model

      Please select a mobile phone model
      IMEI/SN number

      *IMEI/SN number

      IMEI error

      1. For Phone:Check the back of the packaging box or enter*#06#, enter the first IMEI number.
      2. IOT products:Please enter 15 zeros.

      *Purchase channel

      • Flipkart
      • realme website
      • offline store
      • Amazon
      • Others
      error
      Product type
      • Flipkart
      • realme website
      • offline store
      • Amazon
      • Others

      *Purchase date

      Purchase date error
      Please upload no more than 3 pictures on your purchase record, size within 5M(Only support jpg, png.)
      picture sample
      Please upload image

      *Product status

      Please upload no more than 3 pictures about product issue and gift box, size within 5M(only support JPG,PNG)
      picture sample
      Please upload image

      *Problem description

      Unable to charge Auto restart Unable to boot Abnormal call Unable to connect the network The SIM card cannot be read System upgrade Touch screen malfunction Screen crack Other

      Remark(optional)

      This site uses cookies and similar technologies to work properly. With your permission, we'd like to set cookies to help us analyse traffic and optimise your browsing experience. Learn more
      Learn more
      Accept
      Choose your market
      Products may have different prices and availability based on market
      Asia-Pacific
      Europe
      Middle East and Africa
      Latin America
      Other Regions
      Chat Support
      9:00-21:00, MON-SUN Including Holiday
      Whatsapp
      Hotline
      1800 102 2777
      9:00-21:00, MON-SUN Including Holiday