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Product information

*Product type

IMEI error

*Product model

Please select a mobile phone model
IMEI/SN number

*IMEI/SN number

IMEI error

1. For Phone:Check the back of the packaging box or enter*#06#, enter the first IMEI number.
2. IOT products:Please enter 15 zeros.

*Purchase channel

error

*Purchase date

Purchase date error
Please upload no more than 3 pictures on your purchase record, size within 5M(Only support jpg, png.)
picture sample
Please upload image

*Product status

Please upload no more than 3 pictures about product issue and gift box, size within 5M(only support JPG,PNG)
picture sample
Please upload image

*Problem description

Unable to charge Auto restart Unable to boot Abnormal call Unable to connect the network The SIM card cannot be read System upgrade Touch screen malfunction Screen crack Other

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