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What is network lock

Update Time: 2024-12-11 18:03:10

Network lock will be triggered if you are using a device that is not a local version sold in the current country/region, which means that the phone cannot make calls, send text messages, or register with the network. This will not affect the normal use of other functions. 

Also, since the software and hardware of different regional versions of the phone may differ. If you have lived abroad for a long time to ensure a good user experience, we recommend you purchase the local version of the realme phone in your country/region.


If the network lock locks your phone, please contact realme Customer Service for help. 


Network lock judgment method:

1. The device prompts as follows (can't make calls, can't send text messages, can't register for the network) "You are using a region-customized phone. Its communication function is restricted in the current region. Please contact realme customer service for support"


2. Enter *#39243# on the dial pad, it will show "Locked".

Note: The WIFI network can be used normally.


Related articles:

How to unlock network lock by unlock code

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