1. The counterfeit batteries and chargers which might be improperly designed would cause safety problems; please avoid allowing unauthorized realme service centers or maintenance personnel to repair the product.
2. Genuine batteries and other spare parts can be only replaced in realme official Service Center. Please be sure to go to the authorized Service Center for repair services. Click Spare Parts to check the specific price.
3. Out of Warranty Labor Cost List
| Service Type | Repair Without Part consumed | Any Part consumed repairs | Return Without Repair | ||
| Software installation | Software upgrade | Clean & Adjustment | |||
| Mobile | 150 INR for each kind of service | 350 INR | 100 INR | ||
| IOT | 150 INR for each kind of service | 350 INR | 100 INR | ||
| Tablet | 150 INR for each kind of service | 350 INR | 100 INR | ||
| Laptop | 400 INR for each kind of service | 750 INR | 100 INR | ||
| TV Model | Out of Warranty Labor charges | Other Charges (Only if applicable) | ||
| Installation/ Re-Installation | Repair | Transportation charge | Conveyance charges | |
| (Applicable only for Panel or Full TV replacement - OOW case) | (Applicable only for above 20Km distance from ASC Base location - OOW case) | |||
| 32" | 400 INR | 550 INR | 299 INR | INR 2/- per km (above 20 Km) |
| 43" | 400 INR | 550 INR | 499 INR | INR 2/- per km (above 20 Km) |
| 50" | 500 INR | 750 INR | 499 INR | INR 2/- per km (above 20 Km) |
| 55" | 500 INR | 750 INR | 799 INR | INR 2/- per km (above 20 Km) |
Note:
a. All above charges are exclusive of taxes. (GST Applicable)
b. The charges above are applicable for labor only.
