| Product | Installation | Engineer visit TAT | Repair TAT | Pickup service |
| TV | 24-48 Hrs | 48-72 Hrs | 13-15 days (Spare parts available) | / |
| IoT | / | / | Up to 7 days (Spare parts available) | / |
| Mobile | / | / | Customer place to repair center- 24 to 48 hours Repair time- 48-72 hours (Spare parts available) Repair Centre to Customer place- 3 to 4 days after Dispatch |
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