"Carry in" is a service in which the customer is responsible for bringing the product to the service center for repairs or maintenance.
"On-site" is a service that technicians who go to your places in person and deal with the problem directly.
Category | Product | Warranty Period | Service Type |
Smartphones | Handset | 12 Months | Carry-in |
Built-in Battery | 12 Months | Carry-in | |
Bluetooth Audio Products | realme Buds Air | 12 Months | Carry-in |
realme Buds Air Neo | 12 Months | Carry-in | |
realme Buds Wireless | 12 Months | Carry-in | |
realme Buds Wireless 2 | 12 Months | Carry-in | |
realme Buds Wireless 2 Neo | 12 Months | Carry-in | |
realme Buds Air Pro | 12 Months | Carry-in | |
realme Buds Wireless Pro | 12 Months | Carry-in | |
realme Buds Q | 12 Months | Carry-in | |
realme Buds Q2 | 12 Months | Carry-in | |
realme Buds Q2s | 12 Months | Carry-in | |
realme Buds Q2 Neo | 12 Months | Carry-in | |
realme Buds Air Pro Master Edition | 12 Months | Carry-in | |
realme Buds Air 2 | 12 Months | Carry-in | |
realme Buds Air 3 | 12 Months | Carry-in | |
realme Buds Air 3S | 12 Months | Carry-in | |
realme Buds Air 5 | 12 Months | Carry-in | |
realme Buds Air 5 Pro | 12 Months | Carry-in | |
realme Buds T300 | 12 Months | Carry-in | |
realme Buds Air 3 Neo | 12 Months | Carry-in | |
realme Buds Wireless 2s | 12 Months | Carry-in | |
realme TechLife Buds N100 | 12 Months | Carry-in | |
realme Techlife Buds T100 | 12 Months | Carry-in | |
realme Pocket Bluetooth Speaker | 12 Months | Carry-in | |
realme Cobble Bluetooth Speaker | 12 Months | Carry-in | |
realme Buds Wireless 3 | 12 Months | Carry-in | |
realme Brick Bluetooth Speaker | 12 Months | Carry-in | |
Accessories | realme 20000mAh Power Bank 2 | 12 Months | Carry-in |
realme 10000mAh Power Bank 2 | 12 Months | Carry-in | |
realme 10000mAh Power Bank | 12 Months | Carry-in | |
realme 30W Dart Charge 10000mAh Power Bank | 12 Months | Carry-in | |
realme Wired Headphone | 6 Months | Carry-in | |
realme Type-C VOOC Cable | 6 Months | Carry-in | |
realme Micro-USB VOOC Cable | 6 Months | Carry-in | |
realme Micro-USB Cable | 6 Months | Carry-in | |
realme Type-C SuperDart Cable | 6 Months | Carry-in | |
realme VOOC Flash Charger 30W | 6 Months | Carry-in | |
realme SuperVOOC Flash Charger 50W | 6 Months | Carry-in | |
realme VOOC Flash Charger 20W | 6 Months | Carry-in | |
realme Power Charger 10W | 6 Months | Carry-in | |
realme 10W Wireless Charger | 6 Months | Carry-in | |
Magnetic Charging Base | 6 Months | Carry-in | |
realme Wireless Mouse | 12 Months | Carry-in | |
realme Type-C USB Hub | 12 Months | Carry-in | |
realme Pencil (Stylus) | 12 Months | Carry-in | |
realme Smart Keyboard | 12 Months | Carry-in | |
realme Buds Air Iconic Cover | No Warranty | - | |
Iconic Case - realme 3 & realme 3i | No Warranty | - | |
realme Watch Strap | No Warranty | - | |
realme Watch S Strap | No Warranty | - | |
realme Watch S Master Edition Strap | No Warranty | - | |
realme Watch S Pro Strap | No Warranty | - | |
realme Band Strap | No Warranty | - | |
realme Headphone Adaptor (Type C to 3.5mm) | No Warranty | - | |
realme Alkaline Battery | No Warranty | - | |
realme TechLife Tablet Cover | No Warranty | - | |
Smart Life Products | realme Selfie Tripod | 12 Months | Carry-in |
realme Smart Plug | 12 Months | Carry-in | |
realme Smart Camera 360 | 12 Months | Carry-in | |
realme Watch | 12 Months | Carry-in | |
realme Band | 12 Months | Carry-in | |
realme Band 2 | 12 Months | Carry-in | |
realme Watch S | 12 Months | Carry-in | |
realme Watch S Master Edition | 12 Months | Carry-in | |
realme Watch S Pro | 12 Months | Carry-in | |
realme Watch 2 Pro | 12 Months | Carry-in | |
realme Watch 2 | 12 Months | Carry-in | |
realme Techlife Watch SZ100 | 12 Months | Carry-in | |
realme Techlife Watch S100 | 12 Months | Carry-in | |
realme TechLife Watch R100 | 12 Months | Carry-in | |
realme Watch 3 | 12 Months | Carry-in | |
realme Watch 3 Pro | 12 Months | Carry-in | |
realme 100W Soundbar | 12 Months | Carry-in | |
realmeTechLife Robot Vacuum Cleaner | 12 Months | Carry-in | |
realme TechLife Air Purifier | 12 Months | Carry-in | |
realme Smart TV Stick | 12 Months | Carry-in | |
realme 4K Smart Google TV Stick | 12 Months | Carry-in | |
realme Motion Activated Night Light | 24 Months | Carry-in | |
realme Smart Bulb | 24 Months | Carry-in | |
Life Style Products | realme M1 Sonic Electric Toothbrush | 12 Months | Carry-in |
realme M1 Sonic Electric Toothbrush Head | 12 Months | Carry-in | |
realme N1 Sonic Electric Toothbrush | 12 Months | Carry-in | |
realme N1 Sonic Electric Toothbrush Head | 12 Months | Carry-in | |
realme Adventurer Luggage | 12 Months | Carry-in | |
realme Smart Scale | 12 Months | Carry-in | |
realme Trimmer & Trimmer Plus | 12 Months | Carry-in | |
realme Hair Dryer | 12 Months | Carry-in | |
realme Adventurer Backpack | No Warranty | - | |
realme Backpack | No Warranty | - | |
realme Tote Bag 1 & 2 | No Warranty | - | |
realmeow Sweat Shirt | No Warranty | - | |
realmeow Cap | No Warranty | - | |
realmeow T-Shirt | No Warranty | - | |
Gaming Accessories | realme Mobile Game Controller | 6 Months | Carry-in |
realme Mobile Game Finger Sleeves | No Warranty | - | |
realme Cooling Back Clip | No Warranty | - | |
realme Cooling Back Clip Neo | No Warranty | - | |
realme Mobile Game Trigger | No Warranty | - | |
realme Type-C SuperDart Game Cable | 6 Months | Carry-in | |
Laptop | realme Book | 12 Months | Carry-in |
realme Book Prime | 12 Months | ||
Power Adapter | 12 Months | ||
USB Cable | 12 Months | ||
Tablet & Monitor | realme PAD (LTE & WiFi) | 12 Months | Carry-in |
realme PAD Mini (LTE & WiFi) | 12 Months | Carry-in | |
realme PAD X (5G & WiFi) | 12 Months | Carry-in | |
realme Flat Monitor FHD | 36 Months | On-site |
realme Smart TVs - Warranty Details | ||||||
Model Name | TV, Mainboard, T-CON Board, Cable, Speaker | Remote | Additional Warranty only for Panel | Service Type | Wall Mount | Installation Charges |
realme Smart TV 32" Neo (RMV2101) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 399/- | Free |
realme Smart TV 32" (RMT101) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 399/- | Free |
realme Smart TV 32" FHD (RMV 2003) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 399/- | Free |
realme Smart TV 43" (RMT102) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 499/- | Free |
realme Smart TV 43" 4K (RMV2004) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 499/- | Free |
realme Smart TV 50" 4K (RMV2005) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 499/- | Free |
realme Smart TV 55" SLED (RMV2001) | 1 Year | 1 Year | Plus 1 Year | On-Site | Free | Free |
realme Smart TV X FHD 40" (RMV2107) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 399/- | Free |
realme Smart TV X FHD 43" (RMV2108) | 1 Year | 1 Year | Plus 1 Year | On-Site | Rs. 499/- | Free |
realme Smart TV 32 X HD (RMV2205) | 1 Year | 6 Months | Plus 1 Year | On-Site | Rs. 399/- | Free |