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Fingerprint icon does not show on screen

Update Time: 2025-02-28 10:31:36

Problem background:

The fingerprint icon is not displayed after pressing the screen.


Problem causes:

1. The off-screen unlock function is not turned on.

2. The off-screen fingerprint icon will be displayed for the first time after the screen is off. When the fingerprint icon is displayed for 4 seconds, if you do not move the phone to press the screen (for example, keep it on a horizontal desktop and press the screen), the fingerprint icon will not be displayed. The fingerprint icon will not light up again until the phone is moved.


Solution:

It is recommended that you check whether the display fingerprint icon is turned on. 

realme UI 3.0 & above versions: Settings > Search "Fingerprint" in the search bar > Fingerprint > turn on Show fingerprint icon.

realme UI 2.0: Settings > Password & biometrics > Fingerprint> Screen-off unlock > turn on Show fingerprint icon.

realme UI 1.0: Not supported

realme UI R & Go & S & T & U Edition: Not supported

Show the fingerprint icon when the screen is off and is enabled by default. The icon will disappear automatically for about 4 seconds when the phone is at rest. After picking up the phone, the fingerprint icon will be displayed again. Thank you.

Fingerprint icon does not show on screen



Related Articles:

How to set fingerprint unlock

How to set Fingerprint Quick launch


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