Causes:
1. Network issue prevents the weather app from getting the latest location data.
2. Location permission is disabled for the weather app.
3. The phone’s date and time are not synchronized with the actual time zone, which may affect the location service of the phone.
4. The weather app is temporarily malfunctioning.
Solutions:
1. Please check your internet connection by pulling down the status bar and enabling Mobile data or Wi-Fi. Make sure you can access the internet normally.
2. Please confirm the location settings: first pull down the status bar to open Control Center > Enable Location. Then long-press the Weather app icon > App Info > Permissions > Location > Allow only while using the app.
3. Please adjust the time setting. Path: Settings > System Settings/Additional Settings > Date & time > Enable Set the time automatically.
4. Please clear weather data. Path: Long press the Weather app icon > App info > Storage usage > Clear data/cache.
If the weather information of a certain city is not updated, but other cities are normal, it may be due to a delay in the local weather data. Please try changing the time and see if it makes a difference. If the location/name of a certain area is incorrect, please verify your actual area name. The discrepancy may be caused by a deviation in the positioning of the administrative area boundary or a change in the area name or division.
If the issue remains unresolved, back up your data and take your device and proof of purchase to an authorized realme service center for assistance.
