Precautions for updating:
1. Do not store Music and *.MVA format files in the U disk that is used for update, otherwise it will play music by default or the update will fail. It is recommended to use an empty U disk to copy the software update and perform the update operation.
2. Do not power off the Soundbar during the update process.
3. If the update fails, unplug the power cord for more than 3 minutes and follow the operation steps to update again.
Operation and Method:
1. Download the Soundbar software update package from this link:
https://drive.google.com/file/d/1S2EShcnuXHVmCVJsKBnBM2b0f-UwY71w/view?usp=sharing
2. Extract the file and Copy the provided update package in *.MVA format to the root directory of the USB flash drive, clear all music and other *.MVA format files from the USB flash drive.
3. Connect realme Soundbar to power supply, then press the "Power Button" to turn on the Soundbar.
4. Press the M button on the Soundbar to switch to the USB mode. (When LED 1 and LED 2 are light blue, it indicates USB mode.)
5. Insert the U disk to automatically update the software version.
6. After the update is completed, the Soundbar enters standby mode and the indicator light turns Red.
7. Pull out the U disk, then pull out the power cord to prevent the re-update of the Soundbar.
8. Plug the power cord back in and press the Power button to turn on the Soundbar.
If the issue still persists, please apply for after-sales service for TV by calling at Toll free no. 1800 102 2777.