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Fail to connect OTG devices

Update Time: 2024-01-08 09:32:03

If you’re wondering "Fail to connect OTG devices on Android phone?", you’re not alone. Hundreds of millions of people are also having the same problem. Fortunately, there are simple ways to fix the issue. 


Problem phenomenon:

1. Unable to connect OTG device.

2. The device is successfully connected, but the device cannot be used normally.


Causes: 

1. The phone does not turn on the OTG connection switch.

2. If it is a storage device (such as a U disk), the format may not be supported.

3. The connected device needs to be used with the specific app.

4. The OTG adapter (such as the Type-C hub) is abnormal.

5. The connected device is incompatible or abnormal.


Solutions:

1. Take off the OTG adapter, search for "OTG connection" in the phone settings and turn it on, and then connect the device.

2. Back up the data in the storage device, format it as NTFS or FAT32, and try again.

3. Some devices (such as cameras, and game handles) need to install the corresponding app on the phone to work normally. It is recommended that you consult the manufacturer of the device to install the relevant app and try again.

4. Connect the keyboard or mouse to test whether it can be used normally. If it cannot be used, it may be that the OTG adapter is abnormal.

5. realme phones use the Android system and the USB 2.0 protocol. It is recommended that you confirm with the device manufacturer whether it supports it. Or test whether it can be used normally on other phones. If it cannot be used, it may be that the device does not support our phones or is abnormal.

 

If the above methods do not solve your problem, please back up your data in advance and go to the nearest realme Service Center with your purchase certificate for testing.



Related Articles: 

How to turn on an OTG connection?

How to enable USB OTG?

 

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