Reason:
Static electricity: the aluminum parts of the TV can create a small amount of static electricity that is not harmful to the human body. To reduce this effect, please unplug the power cord when cleaning the TV.
Tips to avoid short circuit leakage of TV
It is recommended that you pay attention to the following tips when using the TV.
Do not clean the TV with a wet cloth.
Do not touch the TV with a wet hand.
Do not use the TV in a humid environment such as steam, fog, or water mist.
Solution:
Please use a test pencil to test if there is static electricity on the TV after unplugging and plugging the power supply several times.
If the test pencil shows that the TV still has electricity, please disconnect the power supply and stop using the TV and apply for after-sales service for the TV by calling realme no. 1800 102 2777.
