Please follow the troubleshooting steps as follows:
1. It is recommended to choose an appropriate volume during use. Excessive volume of the Speaker will affect the battery life of the Speaker.
2. If the Speaker is idle for a long time, it will affect the battery life. It is recommended that you charge the Speaker every week to avoid battery loss.
3. Reset the Speaker and try again.
*The public data on the official website is laboratory data and is for reference only. In actual use, due to inconsistent usage habits, the battery life may vary.
If the above methods do not solve your problem, please bring your purchase certificate and earphone to the nearest realme customer service center.
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