If you can’t use the fingerprint reader, make sure the Credential Manager service is set to Automatic.
1. Click on the Search icon, and type services.msc.
2. Double-click on the Credential Manager.
3. Set the startup type to Automatic.
4. Then, click on the Log On tab.
5. Select Log On As: Local System Account.
6. Tick the checkbox that says Allow service to interact with desktop
7. Save the settings, and restart your computer.
