Causes:
1. It is normal for the phone to automatically black screen when it is close to the face during a call.
2. Third-party dialer apps are not compatible.
3. Phone memory space or running memory is insufficient.
4. System operation anomaly.
5. The distance sensor is abnormal.
Solutions:
1. It is normal for the phone to automatically black screen when it is close to the face during a call.
2. It is recommended that you use the system's built-in dialer application to make calls.
3. Confirm whether the storage space and running memory are sufficient. If not, it is recommended to clear the background programs or clear the storage space of your phone.
Clear the storage: Go to Phone Manager > Clean up storage > Clean.
4. It is possible that the system is running abnormally, please restart the phone to see if it is restored.
5. If the above solution cannot solve the problem, it may be an abnormality of the distance sensor, please go to realme service center to process.
Related articles:
How to use phone manager to clear storage?
Why the proximity sensor not working?
