When you make or get a call with caller ID and spam protection on, you can get information about callers or businesses outside your contacts or warnings about potential spam callers.
To use caller ID and spam protection, your phone may need to send information about your calls to Google.
If someone outside your contact list calls you, or you call them, that phone number is sent to Google to help identify its business Caller ID name or determine if the call is spam.
Setting path:
Caller ID and spam protection are on by default. You can choose to turn it off. To use caller ID and spam protection, your phone may need to send information about your calls to Google. It doesn’t control whether your number shows when you make calls.
Path: Open the Phone app > Tap More options > Settings > Spam and Call Screen >Turn “See caller & spam ID” on or off.
Optional: To block spam calls on your phone, turn on "Filter spam calls." You don't get missed calls or voicemail notifications, but filtered calls are in your call history, and you can check your voicemail.
Note: Caller ID by Google shows the names of companies and services with a Google My Business listing. It also looks for directory matches that show caller information for work or school accounts. Caller ID may show a business category.
Turn on the Caller ID announcement
To announce a caller’s name or number, turn on the Caller ID announcement.
Path: Open the Phone app > Tap More options > Settings > Caller ID announcement > Announce caller ID.
Choose an option:
1. Always
2. Only when using a headset
3. Never
Mark calls as spam
You can mark all calls from a number as spam to stop getting more calls from them and to report the spammer.
Path: Open the Phone app at the bottom, tap Recents > Tap the call you want to report as spam > Tap Block or Report spam.
Note: You can tap and hold the call you want to report as spam. Then, tap Block or Report Spam.
Verify or share caller ID
You can now share information about businesses you call or call you. That information can:
Include a business name or category
Be displayed on incoming calls
Help others learn more about the business, school, or organization calling
You can verify or suggest a new caller ID.
Open the Phone app > at the bottom, tap Recents > Tap was this a business? Or Caller ID feedback, then follow the instructions and Tap Submit.
1. If you verified the phone number isn't a business number, the information won't be sent to Google.
2. The information you submit won't reveal any personal information.
To change your selection after you submit feedback:
1. In the Recents tab, touch and hold the call you want to use.
2. Select Send feedback.
