Causes:
1. The dirty lens or the lens film causes the picture to be blurred.
2. Insufficient ambient light may cause blurry pictures.
3. The camera has a natural depth of field, the closer you are to the photographed object, the easier it is to blur the edges.
4. Not focusing properly when shooting an object may result in a blurry picture.
5. The phone is moving or the photographed object moves too fast during the shooting process, resulting in blurred photos or videos.
6. Due to irregular shooting methods or the built-in effects of the special modes. The pictures taken by the special modes may be blurred.
Solutions:
1. Please remove the third-party lens film and wipe the lens of the camera with a clean glasses cloth to ensure that the lens is clean.
2. Take photos under enough light.
3. Adjust the distance to the photographed object before shooting.
4. Click on the object to focus manually when shooting.
5. Keep your phone stable during shooting to prevent shaking from affecting the image. If the photographed object is moving too fast, it is recommended that you lower the shutter speed before shooting.
6. If shooting in special mode:
A. In the night mode, the exposure time is longer than in the normal mode, and a slight movement may cause the picture to be unclear. It is recommended that you keep your phone steady and use a tripod to shoot.
B. In the ultra-macro mode, due to the slow shutter speed, a slight movement of the phone will result in blurred photos. It is recommended that you keep your phone stable and keep the distance between the phone and the photographed object at about 4 cm.
C. In portrait mode, the background will be blurred automatically. It’s a normal phenomenon. You can click the icon in the lower left corner to adjust the blur effect according to the actual situation. In addition, the imaging effect is good when the character is about 2 meters away from the phone and located in the center of the lens.
D. In the tilt-shift mode, the middle is clear and the upper and lower edges are blurred, which is the design effect of the mode. We recommend using Tilt-shift mode when shooting distant scenes.
E. In the zoom mode, since the larger the zoom factor, the larger the photographed object, the more sensitive the camera is to the stability of the phone and the subject, and it is easy to blur the overall photo. It is recommended that you use an external device to fix the phone and minimize the shaking during shooting, such as a tripod, a Bluetooth remote control, etc.
If the problem occurs frequently, it is recommended that you bring your purchase certificate to the realme Customer Service center for testing.
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