1. Check the operating environment of the laptop. If it is operated in an environment with high temperature, such phenomena may occur due to the self-protection function of the hardware;
2. Check for third-party software. Whether there is a problem after installing a program, it is recommended to try to change the software version or run in compatibility mode. If the problem is still not solved, it is recommended that you contact the software developer for assistance;
3. Check the laptop driver. Enter the Windows Device Manager to check whether there are abnormal drivers, update the drivers or use professional driver detection software to try to solve them;
4. Check whether viruses and Trojan horses are malicious programs. You can use Windows Defender or third-party antivirus software to detect and kill;
5. Enter the safe mode that comes with Windows to check. In safe mode, third-party software, drivers, Trojans, and virus software will be isolated, which can help determine the problem;
6. If the problem still occurs in safe mode, it is recommended to export important files in the notebook to a mobile hard disk or a USB flash drive, and then reset the system to check whether it is normal;
If the above methods are invalid, it is recommended to record the blue screen code and go to realme service center.
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