The power bank is slow to charge the phone.
1. Unauthorized data cable
If you use an unauthorized data cable, the charging current may be limited due to the small current capacity of the data cable, resulting in slower charging. It is recommended that you use an authorized data cable for a faster charging experience
2. Does not support realme fast charging protocol
If your power bank does not support the realme fast charging protocol and can only recognize normal charging, it is normal for the charging speed to be slow. If you want fast charging, it is recommended that you replace the power bank that supports the realme fast charging protocol or use the realme standard charger to charge the phone.
realme power bank itself is slow to charge
1. Replace the charger or charging cable
① It is recommended that you use the realme fast charging charger and data cable to charge the power bank for a better charging experience.
② The power bank may be exhausted if it is not used for a long time. It is recommended that you use the realme charger to charge the power bank and wait for the indicator light to light up normally before charging.
2. Replug the charging cable
When the interface is not in good contact, it will also cause the charging to be slow. It is recommended that you re-plug the charging cable and try again.
3. Check the charging interface for foreign objects
Please check whether the interface of the charger, charging cable, and power supply is dirty or damaged. If so, please remove the dirt in time, replace the damaged device and try again.
If the above methods do not solve your problem, please bring the proof of purchase to the realme service center for testing.
