When the phone leaves the factory, due to computer instructions, the phone may not be turned off and the power is exhausted. Besides, the phone is squeezed during transportation and the power button is touched to cause it to turn on.
Solutions:
Please rest assured that it is normal for the phone to indicate that the battery is low when it is turned on for the first time after unpacking and it will not affect your normal use. It is recommended that you plug in the original phone charger and data cable after receiving it and the phone can be used normally after charging.
Derivative issues:
1. When I received the phone, the battery was only 10%. Do I need to wait for the battery to run out before charging it?
All our phones use lithium batteries, so there is no need to wait for full discharge before charging.
2. What should I do if the power button is squeezed during transportation and the phone is damaged if it is squeezed elsewhere?
Please rest assured, the phone's packaging box has a built-in protective soft case, which can protect it well. Accidental touch of the power button may caused by the tilting of phone during transportation and will not cause damage to the appearance of the phone.
