To fix the fingerprint issue, kindly follow the below-mentioned troubleshooting steps to resolve it:
1. Kindly remove the fingerprint password.
2. Reset all system settings.
3. Clear the sensor part with a clean dry cloth.
4. Again set up a new password.
5. Don't use a wet finger or finger with oil/dirt/peeling.
Also, follow the below additional troubleshooting steps:
Clean the Fingerprint Sensor: Dust, dirt, or residue on the fingerprint sensor can hinder its functionality. Gently clean the sensor with a microfiber cloth to ensure it's free from obstructions.
Reboot Your Device: A simple reboot can sometimes fix minor software glitches. Restart your Android device and check if the fingerprint sensor starts working.
Check for Software Updates: Ensure that your Android operating system and any related firmware or software are up to date. Sometimes, manufacturers release updates that address fingerprint sensor issues.
Re-Register Your Fingerprint: Go to your device's settings and remove your existing fingerprint data. Then, re-register your fingerprints. Make sure your fingers are clean and dry during the registration process.
Safe Mode: Boot your Android device in safe mode to check if a third-party app is causing the problem. If the fingerprint sensor works in safe mode, a recently installed app may be the culprit.
Factory Reset: As a last resort, you can perform a factory reset on your device. This will erase all data, so make sure to back up your important information before proceeding. After the reset, set up your fingerprint sensor again.
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