FAQ’s

How to redeem magicpin offer?

Please follow the below steps to redeem the offer:

• Step 1: Download magicpin app on your narzo 30 series’ phone
• Step 2: Register yourself on the downloaded app
• Step 3: Complete the OTP verification
• Step 4: Fill in the profile information
• Step 5: Receive 1500 magicPoints instantly

Where can I use 1500 magicPoints?

The 1500 magicPoints offered to realme narzo 30 series users can be applied across all offers on the magicpin app as per the brand guidelines. They can be used for savings across offline store visits, online purchases and home delivery at magicpin partners.

I installed the magicpin app but the 1500 magicPoints were not credited?

Please write to “​care@magicpin.in”​ along with your realme device model name and phone number. The customer service team will get in touch with you within 48 hours.

How to buy vouchers on the magicpin app?

Please refer to this ​video​. In case of any further queries please write to care@magicpin.in.

Can I redeem the magicpin points in retail stores?

Yes, you can redeem the magicPoints in both online and retail stores as long as the brand is listed on magicpin app.

What is the validity of these 1500 points?

Points validity is for an unlimited period, subject to the user doing a transaction on the app within 90 days of last transaction. So after the initial period of 90 days of signing up on the realme device, the validity of Points will keep increasing by 90 days after each transaction by the User.

Redemption / Voucher T&C:

• Points can be used for savings across offline store visits, online purchases and home delivery at magicpin partners
• Points validity is for an unlimited period, subject to the User doing a transaction on the app within 90 days of last transaction. So after the initial period of 90 days of signing up on the realme device, the validity of Points will keep increasing by 90 days after each transaction by the User.
• All vouchers bought will be valid for 15 days from the date of purchase on the magicpin application.
• Each voucher shall have its own set of terms and conditions which would be valid for that specific purchase

Note: In case of any further queries related to magicpin points, please feel free to reach out at​ care@magicpin.in​